Hi! Iam Melissa

and Iam a visionary’s best friend!

Your head is in the clouds; my boots are on the ground.

I know you have big dreams, and I’m here to make them real. If you’re tired of running from one contractor to the next, navigating time zones and language barriers, and constantly feeling like you’re hitting a wall, then you’ve come to the right place. I’m your one-stop shop – the strategic partner who can bring your vision down to earth and turn it into a reality.

With over 15 years in online business management and more than $60M generated for my clients, I’m here to help make your business run smoother, smarter, and more efficiently. 

My goal? To build a business that delights and surprises you.

I’m here to keep things simple, effective, and fun. Business isn’t open-heart surgery – it should feel good. When you have the right tools and resources, you have a business that supports you (and not you supporting your business). 

When we work together, you’ll have a reliable, knowledgeable partner focused on removing the chaos and adding clarity, while bringing some joy back into the process.

My Goal For You...

 Build a Business That Delight and Surprise You

View all services

Why WorkWith Me?

If you’re tired of bouncing between contractors, dealing with time zone issues, or feeling bogged down by team miscommunications, I’m here to help.

I won’t claim to be the cheapest option out there – but I am the best at what I do.

With my years of experience, track record, and commitment to excellence, you’re not just hiring a service provider; you’re getting a dedicated partner focused on your success.

It's notbrain surgery...

Sure, business is serious and your work is important, but it’s not brain surgery. I like to have fun! I believe it’s time to bring the joy back into your operations. Together, we’ll create a business that doesn’t just run smoothly but actually excites you.
View All Services
I’m a Problem Solver by Nature
I believe there’s always a way to make things happen. Whether it’s finding a creative solution, leveraging a new resource, or developing a streamlined process, I love making business easier, better, and faster. This belief in “there’s always a way” is one of my greatest strengths.
Leadership is More Than a Title
After 10 years in leadership roles, I’ve learned that being a leader is about taking responsibility, not status. I’m as comfortable in the boardroom as I am in the trenches because I believe you have to get your hands dirty to understand and improve operations. I love leading teams, but I’ll never stop jumping into the work and solving problems firsthand.
More Details
Science & Facts Meet ‘Woo Woo’ Intuition
My motto? Science and facts mixed with a bit of ‘woo woo’ energy and intuition. While I’m a data lover and an Excel wizard, I also believe in trusting that inner spark. Sometimes business decisions aren’t just about what we see on paper – they’re about what we feel. Combining intuition with data is how I make the best decisions for my clients.
Radical Responsibility and Emotional Intelligence
Business isn’t just numbers and processes – it’s about people. I believe it's crucial to connect with the whole person. I believe in radical responsibility, proactive communication, and mutual respect. Everyone deserves the resources to feel connected, but what they do with them is their choice. No drama or gossip here – just a commitment to personal responsibility.
Operations is My Zone of Genius
Operations isn’t just a job; it’s my superpower. I have a unique ability to learn new technologies, spot issues before they happen, and see gaps before they turn into big problems. What might take others a week, I can often solve in an hour. My brain just works differently in this space, and I use it to bring efficiency and growth to every business I work with.
Running Business Since Before It Was Cool
I’ve been growing, supporting & scaling online, remote businesses since 2014. I know what it takes to build strong relationships, effective communication, and a cohesive team without in-person interactions. My experience helps me create seamless and productive workflows in remote settings.
Tiny But Mighty
I’m not one for corporate bureaucracy or endless red tape. My approach? Get. Things. Done. I love working with small, powerful teams that are focused on achieving big goals without getting bogged down by office politics. I believe in “tiny but mighty” teams who know how to work smart and efficiently toward a common vision. That’s where the magic happens!
Key Achievements

The Value Proposition

If you’re tired of juggling multiple contractors, managing time zone challenges, or navigating team miscommunications, I bring a seamless approach to unify and streamline your operations. I’m here to make everything work smoothly, wherever you or your team are located.
$M
Revenue Generated for Clients
Over the years, I have helped my clients generate more than $60 million in revenue through strategic planning, funnel optimization, and streamlined operations. I am dedicated to delivering impactful results that support business growth.
+Y
COO & Online Business Management
With over 15 years of experience, I’ve honed my skills in managing and scaling online businesses. From early-stage startups to established enterprises, I bring a wealth of knowledge in operational efficiency and growth strategy.
Remote Teams Built
Since 2014, I’ve been building and leading remote teams that work seamlessly across time zones. I understand the nuances of virtual team management and have implemented systems that foster communication and productivity.
+
CRM's & Technologies Mastered
I bring a streamlined, all-in-one approach to business operations. With over 100 systems and technologies mastered, I offer everything you need under one roof to keep your business running smoothly and efficiently.
%
Business Growth & Efficiencies Created
I have supported clients in reaching new heights by implementing systems that incorporate emotional intelligence, proactive leadership, and a strong team culture. This approach helps create a connected and motivated team environment.
%
Operations and Tech Integration
My expertise in operations and tech is my superpower. Known for quickly mastering new tools and identifying potential issues before they arise, I am the go-to resource for optimizing tech stacks and enhancing business workflows.
Don't take my word for it

Client Feedback

Ed Lester
CEO
"Mel is one of the most professional and talented freelancers I've worked with. She's a joy. Very, very smart, friendly, responsive and knows her stuff. A genuine problem solver and has an amazing talent for automation and making things work seamlessly."
Sara Longoria
Founder
"Melissa has a true gift when it comes to digital operations. We started working together in 2019 and I haven't looked back since. She is a true partner in my business an brings a life and passion to operations that I couldn't copy if I tried. I owe so much to our partnership and any business is lucky to have her in it!"
Matt Clarke
CEO
"Melissa is one of those rare finds. Spectacular work ethic, detail oriented, talented and willing to learn and research and do whatever it takes to get the job done."
CJ Haughey
Copyrwriter
"Melissa is very professional and focused. She would make a great strategic partner for any client who wants a proactive, focused team member who brings unique knowledge and skills to the table. We used to her to develop and implement our internal marketing strategy via Kajabi and she was able to simplify everything and fix problems that other contractors created and said wasn't fixable."
Ruth Lester
Integrator
"Mel's work is exceptionally high standard. She is very committed. Share's her honest views. Is genuinely multi-talented. Awesome talent."
Sara Silverstein
Healer
"Melissa was a dream to work with from start to finish. Melissa set up an automation for me and what I was looking for was someone to do the backend logistics but what she ended up doing was making my offer 800% better. She is extremely proactive and communicative - I knew what she was working on every step of the way and she was helpful with keeping me on task to provide her what she needed to do the job successfully. I have never been so satisfied with a contractor before and I truly cannot wait to work with her again in the future!"
Ian White Maher
Leader
"I loved working with Melissa. It has taken me so long to find someone who can understand what I am trying to do and help outline a clear plan of action to get it done. After spending a lot of time and money on different service providers, she made everything so much easier and more effective! She has the rare ability to talk about strategy in terms of marketing as well as the systems and implementation. She knew how to look at my business and develop and over and implementation in the simplest form possible."
Christina Andreola
Founder
"I can't say enough about working with Melissa! In the last few weeks, I finally came around to realizing that I didn't actually have to do everything *myself* and that freelancers were out there who could help me take my idea to revamp my Thrivecart shop and turn it into reality. I loved that Melissa was Canadian (I'm in Vancouver) and even more impressive was how quickly she was able to meet with me and start the onboarding process. We spoke the same day as I inquired with her and the project was done in record time. I'm confident that I will receive more conversions because of her influence."
James B.
CEO
"I have truly enjoyed my experience working with Melissa. She is knowledgeable and professional at both managerial and technical levels. Melissa is very transparent and accessible, and made communication easy. I am especially impressed with her willingness and ability to learn about our business and our client's needs, and then apply that understanding to all aspects of our engagement. I would absolutely recommend this contractor for software development and operational needs."