The COO your business has been looking for
Your head’s in the clouds, my boots are on the ground. Together, we’ll bring your big ideas to life.
Consulting That Gets Result
From big-picture strategy to seamless execution, get clarity and efficiency to every part of your business.
Operations Made Easy
With over 100 systems mastered, I simplify the complex and bring joy back to running your business.
The Training You Need, Your Way
Customized training for entrepreneurs, teams, and leaders ready to master strategy, streamline operations, and scale with confidence.
Our Services
The COO YouDidn't Think You Could Find
Funnel Strategy, Design & Optimization
We know funnels can be magic—but what’s the equation to make that happen? Here’s what a well-built funnel can do for you:
- Attract Ideal Clients effortlessly 24/7
- Boost Conversions and create consistency
- Automate Engagement, Nurturing & Sales
- Save Time and Energy
- Focus on your craft (and not the annoying stuff)
- Scale Your Business Seamlessly with a system that grows with you
Business Scaling Strategy & Implementation
Ready to grow without the headaches? A scaling strategy takes you from scattered to seamless.
- Build a foundation for growth that won’t break under pressure
- Expand your client base without stretching yourself too thin
- Eliminate bottlenecks and increase productivity
- Transform chaos into organized, sustainable growt
- Enjoy the confidence of a business ready to thrive at any size
CRM Development, Implementation & Management
A powerful CRM is more than just a database—it’s the heart of client relationships and the lifeline to automation. Don't let technology overwhelm prevent you from making your business easier.
Automation Integration & Optimization
Imagine a business that works for you around the clock. Automation frees you up to focus on what matters most, while your systems handle the rest—even when you’re off the clock. Hello ultimate freedom!
System Development & Management
Systems keep your business running smoothly and predictably. Investing in a strong, intuitive setup is an investment in your client experience, your time, and—most importantly—your peace of mind. Most owners I work with know this, but avoid it, because it's too confusing! I am here to make this much (MUCH) easier!
Team Hiring, Training & Scaling
Your team is your greatest asset but there are lots of lessons that owners learn the hard way! Let’s make sure it’s built for success.
- Hire people who fit your vision and culture
- Empower your team with training for high performance
- Learn how to let go and trust your people
- Scale your team smoothly, with processes that keep it strong
- Reduce turnover and build a team that’s invested in your success
- Focus on leading while your team supports your growth
- Learn how to properly recruit, interview and evaluate candidates for success
Training & Development
Empower yourself or your team with the skills to take business operations to the next level. You can benefit from self-paced learning or even have white labled contect created!
- Learn operational skills on your own schedule
- Tailored programs built for your team’s specific needs.
- A branded, in-house training system for seamless onboarding.
Technology & Operations Made Easy
build abusinessthat delights and surprises you.
With over 15 years in online business management and more than $60M generated for my clients, I’m here to help make your business run smoother, smarter, and more efficiently.
Making Online Business Easier Than Ever
Business Simplified
Vision Realized
Making Online Business Easier Than Ever
Business Simplified
Vision Realized
Don't take my word for it
Client Feedback
Ed Lester
CEO
"Mel is one of the most professional and talented freelancers I've worked with. She's a joy. Very, very smart, friendly, responsive and knows her stuff. A genuine problem solver and has an amazing talent for automation and making things work seamlessly."
Sara Longoria
Founder
"Melissa has a true gift when it comes to digital operations. We started working together in 2019 and I haven't looked back since. She is a true partner in my business an brings a life and passion to operations that I couldn't copy if I tried. I owe so much to our partnership and any business is lucky to have her in it!"
Matt Clarke
CEO
"Melissa is one of those rare finds. Spectacular work ethic, detail oriented, talented and willing to learn and research and do whatever it takes to get the job done."
CJ Haughey
Copyrwriter
"Melissa is very professional and focused. She would make a great strategic partner for any client who wants a proactive, focused team member who brings unique knowledge and skills to the table. We used to her to develop and implement our internal marketing strategy via Kajabi and she was able to simplify everything and fix problems that other contractors created and said wasn't fixable."
Ruth Lester
Integrator
"Mel's work is exceptionally high standard. She is very committed. Share's her honest views. Is genuinely multi-talented. Awesome talent."
Sara Silverstein
Healer
"Melissa was a dream to work with from start to finish. Melissa set up an automation for me and what I was looking for was someone to do the backend logistics but what she ended up doing was making my offer 800% better. She is extremely proactive and communicative - I knew what she was working on every step of the way and she was helpful with keeping me on task to provide her what she needed to do the job successfully. I have never been so satisfied with a contractor before and I truly cannot wait to work with her again in the future!"
Ian White Maher
Leader
"I loved working with Melissa. It has taken me so long to find someone who can understand what I am trying to do and help outline a clear plan of action to get it done. After spending a lot of time and money on different service providers, she made everything so much easier and more effective! She has the rare ability to talk about strategy in terms of marketing as well as the systems and implementation. She knew how to look at my business and develop and over and implementation in the simplest form possible."
Christina Andreola
Founder
"I can't say enough about working with Melissa! In the last few weeks, I finally came around to realizing that I didn't actually have to do everything *myself* and that freelancers were out there who could help me take my idea to revamp my Thrivecart shop and turn it into reality. I loved that Melissa was Canadian (I'm in Vancouver) and even more impressive was how quickly she was able to meet with me and start the onboarding process. We spoke the same day as I inquired with her and the project was done in record time. I'm confident that I will receive more conversions because of her influence."
James B.
CEO
"I have truly enjoyed my experience working with Melissa. She is knowledgeable and professional at both managerial and technical levels. Melissa is very transparent and accessible, and made communication easy. I am especially impressed with her willingness and ability to learn about our business and our client's needs, and then apply that understanding to all aspects of our engagement. I would absolutely recommend this contractor for software development and operational needs."